FRONT LEAD

Job Description

Job Description: Front Desk Receptionist at Alfa Jae Salon

Position: Front Desk Receptionist
Location: Alfa Jae Salon
Job Type: Full-Time/Part-Time
Salary: Competitive, based on experience
Benefits: Health insurance, employee discounts, professional development opportunities

About Alfa Jae Salon:
At Alfa Jae Salon, we specialize in providing exceptional hair services, from gorgeous curls to vibrant color and flawless cuts. Our team of skilled stylists is committed to delivering top-tier service in an inviting, luxurious atmosphere. We're seeking a personable and highly organized Front Desk Receptionist to join our team and elevate the client experience.

Job Overview:
As the Front Desk Receptionist at Alfa Jae Salon, you'll be the first point of contact for our clients, ensuring they receive the best customer service from the moment they walk through our doors. You will manage appointment scheduling, client inquiries, and ensure our salon operates smoothly while maintaining a welcoming and high-end experience.

Responsibilities:

Client Interaction: Greet clients warmly, check them in, and ensure their needs are met from arrival to departure.
Scheduling & Appointments: Efficiently book and confirm appointments for color, cuts, and curly hair treatments, ensuring optimal flow of the day’s schedule.
Customer Service: Provide personalized recommendations and product suggestions for curly, color-treated, or styled hair needs.
Salon Coordination: Keep the salon running smoothly by managing inventory, ensuring the space is tidy, and preparing stylist stations.
Communication: Maintain clear communication with clients and staff regarding appointment changes, cancellations, and special requests.
Administrative Support: Handle phone calls, emails, and client inquiries, ensuring a seamless and professional operation.

Requirements:

Previous experience in customer service or front desk roles, preferably in the beauty or salon industry.
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills, with a passion for helping clients.
Proficiency in salon management software and basic computer skills.
A professional and polished appearance, with a love for the beauty industry.

How to Apply:
Submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for the Front Desk Receptionist role at Alfa Jae Salon.

apply to become A

Front Lead

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I certify that the answers given herein are true and complete to the best of my knowledge, and I authorize investigation of all statements contained in this application. Furthermore, I understand and acknowledge that unless otherwise defined by applicable law or written agreement with Alfa Jae Salon LLC, any employment relationship with the Company is considered “employment at will”, which means the Employer may discharge the employee at any time, with or without cause. If I should be employed by the Company, I understand that any false, incomplete, or misleading information given on this application or during an interview shall result in immediate discharge. I authorized an inquiry to the State Board of Cosmetology and any other consumer reporting agencies to supply information concerning my previous employment, education, etc. I also authorized the references above to give representatives of Alfa Jae Salon LLC any and all information concerning my previous or current employment and any pertinent information that may have, personal or otherwise, and release all parties from any and all liability from any damage that may result. I understand that my continued employment will depend upon the successful completion of work assigned to me during a new hire period of up to ninety (90) days and upon my continued successful performance. I have read, understood and agree to the above statement.

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